Privacy Policy

1. Controller

Aethonex acts as the controller of personal data submitted through this website unless a different arrangement is stated in a signed client agreement.

2. Information We Collect

We may collect contact details such as name, email address, phone number, company name, sector, and the contents of any enquiry you submit by form, email, or checkout.

3. How We Use Information

We use personal information to respond to enquiries, process one-time software license purchases, deliver purchased software packages and documentation, maintain business records, and provide post-purchase email support for deployment questions.

3a. One-Time Ownership Purchases

Core product purchases (Client Shield Workspace £1,997, Performance Sovereignty OS £2,997, Complete Bundle £4,297) are one-time transactions processed via Paddle. Purchase records are retained for billing, delivery, and support purposes. No recurring subscriptions are required for core products.

4. Legal Basis

Where applicable, we rely on legitimate interests, pre-contractual necessity, contract performance, and legal obligations as the basis for processing.

5. Data Sharing

We do not sell personal data. Information may be shared with essential service providers such as email, hosting, or payment processors only where necessary to operate the website or respond to a request.

6. Privacy-Respecting Analytics

This website may use first-party aggregate analytics configured without ad-tech profiling or cross-site behavioural tracking. The purpose is to understand page performance, enquiry flow, and commercial intent at a site level.

7. Data Retention

We retain enquiry and business correspondence for as long as reasonably necessary to manage the relationship, comply with legal obligations, resolve disputes, or maintain internal records.

8. Security

Aethonex is built around privacy-first operating principles. We take reasonable technical and organisational measures to reduce the risk of unauthorised access, disclosure, alteration, or loss.

9. International Transfers

Where data is transferred internationally through supporting service providers, we expect such transfers to rely on lawful mechanisms and appropriate safeguards.

10. Your Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent applies.

11. Contact

For privacy enquiries, contact [email protected].

12. Updates

We may update this policy from time to time. The current version published on this page will govern website-related processing unless a specific contract states otherwise.